For customers who have completed an order, an email is automatically sent within 24 hours after completion.
If you have not received the email, the following cases may apply.
① The email may be in your spam folder
→ Please check your spam folder.
Also, if you set your email settings so that emails from the 【b-salute.com】 domain are not filtered as spam, you will be able to receive future emails. (For Yahoo! Mail: Filter Settings / For Hotmail: Add to Safe Senders List / For Gmail: Filter Settings)
② You are using a free email service such as Yahoo! or Gmail, and your inbox storage is full
→ Please delete unnecessary emails and empty the trash to free up storage space.
③ Domain filtering or restrictions are enabled
→ Please configure your settings to allow emails from the 【b-salute.com】 domain.
④ There is an error in the email address you entered
If you have checked the above and still have not received the email, we apologize for the inconvenience, but please contact us at info@b-salute.com.
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